Frequently Asked Questions

Our group lessons start at age 4 with Little Strokes. We do not run groups for under-fours; children must be toilet-trained.

In the free 20-minute assessment a coach observes entry, breathing, floating, distance and strokes, then gives you the suitable level and session options in writing.

For course students a health declaration form at enrolment is enough. Squad swimmers who need a federation licence must provide a family doctor’s certificate stating there is no obstacle to swimming.

Swimmers should not attend with a fever, diarrhoea, an open wound, an eye or ear infection or a contagious skin condition. You can move the lesson to another session using your make-up allowance.

Free chlorine and pH are measured every hour and posted on the board at reception. The water is subject to inspection by the Provincial Health Directorate under the Ministry of Health regulation; monthly lab results are published in the parent documents section.

A swimsuit, silicone or lycra cap, goggles, towel, pool slippers and shampoo. The lane wristband and level cap are given at the first lesson.

Yes, from the glass-fronted gallery overlooking the pool hall. For hygiene and safety parents do not go onto the pool deck, except in the first two Little Strokes lessons.

With at least six hours’ notice you can make up 2 lessons in a monthly package and 5 in a term package, in another session of the same level.

Yes. We run programmes with dedicated lanes for school groups and company staff on weekdays between 09:00 and 15:00; send a request through the corporate programme form.